Terms & Conditions

Terms & Conditions

Last Updated: October 2026

Welcome to SKM Painting. These Terms & Conditions outline the terms governing the use of our website and the painting services we provide across Sydney, Australia. By accessing our website, requesting a quote, or engaging our services, you agree to these terms.

1. Our Services

SKM Painting provides professional painting services for residential, commercial, industrial, and strata properties. Our services may include interior and exterior painting, surface preparation, repainting, and other painting work agreed upon with the customer.

The scope of each project will depend on the customer’s requirements, property conditions, and the services confirmed in the quotation.

2. Quotes and Estimates

All quotes and estimates are based on the information available at the time of assessment. The final price may vary if the project scope changes, additional work is requested, or unforeseen conditions are discovered.

Any changes to the agreed scope of work or pricing should be discussed and approved by the customer before the additional work proceeds.

3. Booking and Scheduling

Project dates and estimated completion times will be agreed upon before work begins, subject to availability, weather conditions, material availability, and other circumstances beyond our reasonable control.

SKM Painting will make reasonable efforts to notify customers of significant scheduling changes and arrange a suitable alternative where possible.

4. Customer Responsibilities

Customers are responsible for:

  • Providing accurate information about the property and requested painting work.

  • Ensuring our team has safe and reasonable access to the work area.

  • Removing personal belongings and valuables from the immediate work area where practical.

  • Informing us of any known property damage, hazardous materials, or conditions that may affect the work.

  • Ensuring any required permissions or approvals for the proposed work are obtained, where applicable.

Additional preparation or work outside the agreed scope may incur extra charges, subject to approval.

5. Payments and Invoicing

Payment terms, deposit requirements, and invoice due dates will be communicated in the quotation or service agreement.

Customers agree to pay the amounts specified in the accepted quotation and any approved variations in accordance with the agreed payment schedule.

If payment concerns arise, both parties should communicate promptly to resolve them. Any applicable payment or debt recovery provisions remain subject to Australian law.

6. Changes and Additional Work

Requests to change colours, finishes, materials, project areas, or other agreed details should be communicated to SKM Painting as early as possible.

Changes may affect the project price, materials, and completion schedule. Additional work will be discussed with the customer and approved before it is carried out, except where urgent action is reasonably necessary and legally permitted.

7. Materials, Colours and Finishes

SKM Painting will use painting products and materials appropriate to the agreed scope of work, subject to availability and suitability.

Customers are responsible for confirming their preferred colours and finishes before application. Actual colours may vary slightly due to lighting, surface conditions, screen displays, and product variations.

We cannot guarantee an exact match with existing paintwork unless specifically agreed and technically achievable.

8. Workmanship and Quality

SKM Painting aims to deliver professional workmanship and quality finishes in accordance with the agreed scope of work and applicable requirements.

Customers should notify us promptly if they identify a concern with completed work so that it can be assessed and addressed where appropriate.

Nothing in these terms excludes any guarantees, warranties, or rights that cannot legally be excluded under applicable Australian law.

9. Site Conditions and Unforeseen Issues

Existing surface damage, moisture, mould, structural issues, peeling paint, or other concealed conditions may affect the preparation, durability, or final appearance of painting work.

If such conditions are discovered, we will discuss the issue and any necessary additional work with the customer before proceeding with changes to the agreed scope, where reasonably practicable.

Specialist repairs or services outside our agreed painting work may require a separate quotation.

10. Cancellations and Rescheduling

Customers should notify SKM Painting as early as possible if they need to cancel or reschedule a booking.

Any cancellation fees, deposits, refunds, or rescheduling arrangements will be handled in accordance with the agreed quotation or service agreement and applicable Australian consumer law.

SKM Painting may need to reschedule work due to severe weather, safety concerns, illness, material shortages, or other circumstances beyond reasonable control. We will make reasonable efforts to communicate changes and arrange a new date.

11. Property Access and Safety

Customers must provide safe access to the agreed work areas and notify SKM Painting of any known hazards that may affect the safety of workers or other people at the property.

We reserve the right to pause work if conditions are unsafe or if access is not reasonably available. Work will resume when the relevant issue has been appropriately addressed.

12. Website Information

We aim to ensure that the information on our website is accurate and up to date. However, website content is provided for general information and may be changed without notice.

Descriptions, photographs, examples, and project images are intended to illustrate our services and may not represent the exact result achievable at every property.

A formal quotation or written service agreement will take precedence in defining the specific work agreed upon for a project, subject to applicable law.

13. Limitation of Liability

To the extent permitted by law, SKM Painting is not responsible for losses arising from circumstances outside our reasonable control or from inaccurate information supplied by customers.

Nothing in these terms excludes or limits liability where such exclusion or limitation is prohibited by law, including applicable Australian Consumer Law protections.

Any liability relating to our services will be determined in accordance with the applicable laws and the circumstances of the matter.

14. Privacy

Any personal information collected through our website or during the provision of our services will be handled in accordance with our Privacy Policy and applicable privacy laws.

Please review our Privacy Policy for further information about how personal information is collected, used, and protected.

15. Intellectual Property

Unless otherwise stated, the content on the SKM Painting website, including text, branding, graphics, and original photographs, is protected by applicable intellectual property laws.

You must not reproduce, distribute, or use website content for commercial purposes without appropriate permission, except where permitted by law.

16. Changes to These Terms

SKM Painting may update these Terms & Conditions from time to time to reflect changes to our services, business practices, or legal requirements.

The latest version will be published on this page, together with the updated date. Customers should review the terms relevant to their use of our website or engagement of our services.

17. Governing Law

These Terms & Conditions are governed by the laws applicable in New South Wales, Australia, where relevant to the services provided.

Any disputes will be dealt with in accordance with applicable laws and the jurisdiction of the appropriate courts or tribunals.

18. Contact Us

If you have any questions about these Terms & Conditions or our painting services, please contact SKM Painting using the details provided on our website.

SKM Painting
Sydney, New South Wales, Australia

Email: mason@skmpainting.com.au

Phone: 0455 310 154